Add a Shared Mailbox in Outlook

Steps to Add a Shared Mailbox in Outlook

Adding a shared mailbox in Outlook can help you manage emails collaboratively. Follow these steps to set it up:

1. Open Outlook

Launch the Outlook application on your computer.

2. Right click on your email address

- Right click on your email address

- Select "Data file properties"

3. Select Advanced

- Select the Advanced button bottom right

4. Advanced Tab

- Navigate to the "Advanced" tab

- Click on "Add" under the "Open these additional mailboxes" section.

5. Enter Mailbox Name

- In the dialog box that appears, type the name or email address of the shared mailbox you want to add.

- Click "OK" to confirm.

6. Complete the Setup

- Click "Apply" and then "OK" to close

7. Accessing the Shared Mailbox

- The shared mailbox will now appear in your Outlook folder pane, allowing you to access it directly.

Tips

- Ensure you have the necessary permissions to access the shared mailbox.

If not you can request shared mailbox access by completing the below form:

- If you encounter issues, contact your IT department for assistance.

By following these steps, you'll be able to manage emails in a shared mailbox efficiently.