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How to Make Calls on Teams

Modified on: Mon, 4 Nov 2024 4:35 PM

Making Calls with Microsoft Teams


Microsoft Teams provides a simple and effective way to make calls. Follow the steps below to get started.



Making Calls


1. Using the Calls Tab


- Click on the "Calls" icon on the left sidebar.

- You will see options for making calls:

- Dial a number: Enter a phone number using the keypad.

- Contacts: Select from your saved contacts.

- Recent Calls: Access your call history.


2. Using Chat


- Open a chat with the person you want to call.

- Click on the phone icon to initiate a voice call or the video camera icon for a video call.


3. Using the Search Bar


- Type the name or phone number of the person you wish to call in the search bar.

- Select the contact and click on the call icon.


During the Call


- Use the following features:

- Mute/Unmute: Control your microphone.

- Video On/Off: Toggle your camera.

- End Call: Click the red hang-up button to end the call.

- Share Screen: Share your screen with participants.


Additional Features

- Voicemail: Check your voicemail if you miss a call.

- Call Forwarding: Set up call forwarding to direct calls to another number.

- Call Groups: Create groups for faster calling to multiple contacts.


Troubleshooting Tips


- Ensure your microphone and camera are working properly.

- Check your internet connection for stability.

- Restart Teams if you encounter issues.


By following these steps, you can effectively make calls using Microsoft Teams for both personal and professional communication!






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