Training Guides for Enghouse Agents

How to create and send an email on TouchPoint Step 1: Click on the Contacts tab Step 2: Enter the Email address of who you would like to send an email to Step 3: Select the email address which appears below the search box Step 4: Click on the email button and this will open a new window for you to create and send the email Step 5: Once you have completed your email, press the send button