To Add your signature to a document, 1. Boldly Sign on a clean white paper 2. Scan your signature to your email or If you haven't got access to a scanner take a photo from your mobile and email to your self     - ensure paper is placed in a straight position to avoid rotation     - you will need to change the default 'File Type' from PDF to JPEG before scanning                         3. Save the scanned JPEG to your preferred location. (you can rename the file) 4. Right click on the saved JPEG file, select; Open With > Paint                     5. Follow the steps below and select the minimal area of the signature         Your Signature is now ready to be attached 6. Once you have generated the document for Open-Housing,     - Open the folder location of your saved signature, Right click and Copy.     - Select the area you want the signature to go on your document, Right click and Paste.         (you may want to adjust the size to your preference) Any Issues, please contact the Support Team.

To add a shortcut to the taskbar on your Windows computer, follow these simple steps: Method 1: From the Start Menu 1. Open the Start Menu: Click on the Windows icon in the bottom left corner of your screen. 2. Find the Application: Scroll through the list of applications or type the name in the search bar. 3. Right-click the Application: Once you locate the application you want to pin to the taskbar, right-click on it. 4. Select "Pin to taskbar": From the context menu that appears, click on "Pin to taskbar." Method 2: From the Desktop 1. Locate the Shortcut: Find the shortcut of the application on your desktop. 2. Right-click the Shortcut: Right-click on the shortcut icon. Select "show more options" 3. Choose "Pin to taskbar": Select the option "Pin to taskbar" from the menu. Method 3: Using File Explorer 1. Open File Explorer: You can do this by clicking on the folder icon in your taskbar. 2. Navigate to the Application: Go to the location of the application’s executable file. 3. Right-click the Executable: Once you find the .exe file, right-click on it. 4. Select "Pin to taskbar": Click on "Pin to taskbar" from the options. Tips - Rearranging Icons: You can rearrange the pinned icons by clicking and dragging them to your desired position on the taskbar. - Unpinning: To remove a shortcut from the taskbar, right-click on the icon and select "Unpin from taskbar." Following these steps will help you easily access your favorite applications right from your taskbar!

Register card for Printing Step 1: Scan card at printer Step 2: Enter your email address (Please use your GUHG email address) and password (this is your Microsoft password) and login Step 3: This now will register your card with the email address entered. You should now be set up to print your documents and retrieve from printer using your card. See video for more assistance

Select the Start  button, and then type Default apps. In the search results, select Default apps.       Under Web browser, select the browser currently listed, and then select Google Chrome or another browser.        

If your job title needs updating in GUS, you are now able to edit your own and your subordinates.  To do this:  1. Click on your profile in the side menu 2. Go to 'View in teams'   3. Click on the 'Edit Chart' button at the top  4. Here, you are able to edit your own or your subordinates job title along with adding and removing people from your team, if there has been some changes. To add someone, search for them in the box and then drag their name into drag box. If it asks you to Create or Move, choose Move and then edit their job once moved. After updating, click 'Exit Edit Mode' at the top of the page, and the changes will be saved. 

click on start button navigate to HousingBrixx and click on it   go to Tools then Option go to Directories Tab and remove the current User Contents  copy and paste - \\SRVFILE\Ampthill Departmental Data\FINANCE\Brixx\Planner\%Firstname% into the User Contents. (make sure %Firstname% is edited to your firs name) close and re-open Brixx and go back into Tools and Options go to Serial Numbers tab. if there's a serial number then you have successfully registered your account for further assistance, contact the support desk

Microsoft Teams Rooms Instructions:   Use Outlook to reserve a room equipped with Microsoft Teams Rooms   1. Open Outlook and go to your calendar.   2. Select New Teams Meeting in the Teams Meeting section or New Meeting, then Teams Meeting.   3. Select Location in the meeting scheduler.   4. Choose a room from the list of available rooms. (Ensure meeting room is also booked for this meeting using Condeco)   5. Complete the meeting invitation as you would for any other meeting before sending.    Use Outlook to add a Microsoft Teams Rooms room to an existing meeting   1. Open the meeting in Outlook.   2. Add the room name or find the room by clicking on Location in the meeting scheduler and send the update.   3. If the meeting is accepted, it will appear on the console (the tablet device in meeting room).   4. Select the meeting on the console (the tablet device in meeting room) to join.   Creating a meeting in Outlook     To create a new Teams Meeting in Outlook, navigate to the ‘Calendar’ tab and click the ‘New Teams Meeting’ button. -   Be sure to include the meeting room under ‘Location’ so that the meeting will appear on the touch panel (the tablet device in meeting room) (Ensure meeting room is also booked for this meeting using Condeco)     Learn about the touchscreen console     The touchscreen console in a conference room is the heart of every meeting. On the screen, there are a few things you can do:   ▪     Join a scheduled meeting by selecting the meeting.   Note: To get a meeting to show up on the room console, organizers should set the room as the meeting location.   ▪     Start a new meeting by selecting Meet now  .   ▪     Make a phone call by selecting Dial pad  and dialing a number.   ▪     Project your laptop by plugging in the cable connected to the ClickShare dongle or HDMI port when ClickShare is not present. Depending on the room settings, it may be projected to the room automatically, or you may have to select Present  on the room console.   ▪     Select More  for instructions on how to add the room to a meeting, give feedback on the device, or change settings.   When you are in a meeting, you'll have options to manage your camera and mic, share content, add participants, and end the call.       Join a meeting   Join a scheduled meeting   Just find your meeting on the console and select it to join.     Any meetings currently happening are at the top of the list. After a meeting ends, it will stay on the screen for a little while so you can easily join again if you need to.   If a scheduled meeting doesn't appear on the console (or if the meeting tile shows More options ... instead of Join), you will need to invite the room or add the room on your laptop.   Start an unscheduled meeting   1. Select Meet now  on the room console.                                                       2. Under Type a name or number, find the people you want to invite.   3. Select people to add them to the list of invitees.   4. After all the people you want to invite are on the list, select Invite. Your meeting will begin automatically.   Share your screen with in-room participants   To share your desktop with in-room meeting participants, just connect your laptop to the ClickShare dongle or appropriate cable connected to the room console.   Depending on your room settings, your screen may be shared automatically, or you may have to select Present  on the room console.   Share in-room content   Content cameras allow you to stream a traditional whiteboard into meetings so remote participants can clearly see what is being drawn. While you write, we will square up the board, enhance the ink, and make anyone in front of the whiteboard transparent.   If the room you are in has a content camera, you can share to it by selecting Share  > Content camera on the room console.     Stop sharing your desktop   Select Stop presenting on the console.   Make a phone call         1. Select Dial pad  on the room console.   2. Dial a number, and then select Call.         Manage a meeting                                                         Add a participant   1. Go to Add participants  and find the people you want to invite.   2. Select people to add them to the list of invitees.   3. After all the people you want to invite are on the list, select Invite.   Pin a participant's video   When there are multiple people sharing video in a meeting and you want to see one person’s video on your room display, select their name on the room console, then Pin.   Note: This will only pin the video for the room, not for others in the meeting.   Manage the screen layout   1. Select Layout on the room console.   2. There, you can toggle between different layouts for your room display.   Note: If you have a single display, you can choose between showing just shared content or showing content and a row of people. If you have two displays, one will show content and the other will show people. Selecting Layout will swap which display shows which.   Manage audio   ▪     Select Mic  on the room console to mute or unmute the room mic.   ▪     Select Volume up or Volume down to adjust the speaker volume or mute the speaker.   ▪     Mute participants by going to Participants, selecting a name, and then Mute participant.   Manage video   1. Select Camera  on the room console to turn the room camera on and off. 2.   Choose which video device you want to use, or tap Camera Off to stop streaming the room's video.

Self service password reset and account unlock To reset your Citrix or Office365 password, please visit https://passwordreset.microsoftonline.com/   Enter your email address and characters in picture then click Next     Enter your mobile number and click Text Enter verification code sent to your mobile and click Next   Enter security questions and click Next Enter new password and confirm new password, click Finish

Self-service password reset Before changing your password, consider the following password criteria password must be a minimum of 12 characters long must contain uppercase and lower case letters must contain numbers must contain special characters must not be a password used before 2 ways to reset your password. 1st way: on your keybaord, press down the following keys Ctrl + Alt + Delete this should take you to another screen with more options select the Change a password option to take you to your office 365 Account dashboard. Locate the Password widget and click on CHANGE PASSWORD 2nd Way: Go to https://account.activedirectory.windowsazure.com/ChangePassword.aspx you may be asked to sign in to authenticate your login then taken to the page below. Fill in as requested and click submit you can save the link as a bookmark so you can always go into it when needed. Once you have completed your password reset, please restart your laptop to ensure the password syncs correctly.

How to connect to VPN What is a VPN? A Virtual Private Network (VPN) is a technology that creates a secure and encrypted connection over a less secure network, such as the internet. It allows users to send and receive data as if their devices were directly connected to a private network. Step 1: - Click on the Wi-Fi symbol in your system tray (located to the bottom right corner of your screen) Step 2: - Now select the arrow next to GUHG VPN Step 3: - This should be set to "Connect automatically" the click "Connect" Step 4: - This will now let you know you are Connected Key Functions of a VPN - Privacy: A VPN masks your IP address, helping to keep your online activities private from surveillance and tracking. - Security: It encrypts your internet traffic, which protects sensitive data from hackers, especially on public Wi-Fi networks. - Access: A VPN can allow users to access restricted or geo-blocked content, such as streaming services or websites that may be limited to certain regions. - Anonymity: Users can browse the internet anonymously, reducing the risk of being targeted by advertisers and other entities.